After the late cancellation of a group of 150 people, stemmed thanks to an appeal on Facebook that filled all the free tables in a few hours, the founder of PizzAut Nico Acampora responded to the criticisms: “The place has 220 seats, and we we have never taken deposits for reservations. We trust people”
The founder of PizzAut Nico Acampora
“We just had a 150 seat cancellation for tomorrow’s lunch,” the post on the Facebook page PizzAutsocial restaurant of Cassina de’ Pecchi (Milan) where a team of autistic boys work permanently, at 11pm the previous evening. ” Leaving aside any comments, which please also avoid in the comments below the post, let’s say that the good news is that 150 seats have been freed up“. And so, to try to put a patch on the maxi last minute cancellation and save Sunday cashthe invitation to reserve through the dedicated website.
A lucky roll call, indeed a very lucky one. Within a few hours the free tables fill up again, and the place is literally flooded with requests for the lunch of the next day. As well as, once the news was leaked, of criticisms and accusations.
The reply of the founder of PizzAut Nico Acampora
But the owner and founder of PizzAut, Nico Acampora, it doesn’t fit. And she replies point by point to all the negative comments, addressing the haters directly. “I read a lot of haters comment on the news of the cancellation of the 150 seats, so what I make some clarifications“, the beginning of the post published on his profile. “First of all I thank the 150 people which they occupied, in 4 hours overnight, all vacancies”.
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“Then I specify that PizzAut has 220 seats. That the booking was unique, from an association that had blocked 150 seats for Sunday lunch. That for an internal communication problem the initiative is lost, and we have it discovered only on Saturday evening at 23.00“.
And again, in front of the most widespread criticism among the many social comments: “Maybe we are fools, but we have never taken deposits for this type of booking. We have so many, and no one has ever cheated on us. We like to trust people“.
To then conclude. “Various haters and frustrated… make a new life for yourself, and if you don’t succeed, come to us at PizzAut, to appreciate what you have”.
