Unfortunately, and after scams like the missed call, we have to keep talking about new types of scams that seek to confuse users and get as much money as possible. Let’s see how you try us now sneak a supposed rise in prices of our telephone rates.
There is no price increase nor is there a counteroffer from the competition
The situation is as follows: suddenly they call you. You answer and it is someone who claims to be your operator and who informs you of a price increase in your rates which will be between 15 and 20 euros per month. Something that logically seems very bad to you.
A few minutes later another person calls us, saying that he is from another operator and that he offers us a cheaper rate compared to the one we have. To add reliability, we are told that it is a new operator with the support of the OCU (the Organization of Consumers and Users in Spain), and if we say that we are interested We are asked for personal and bank details. That’s it, we’ve already stung with only two calls.
No operator calls you to inform you of price increases. None
What can we do to avoid falling into this scam? The first thing, always be suspicious when someone calls us to inform us of a price increase. No carrier does.and if it happens, the most normal thing is that a text communication is sent explaining the upload and its reasons.
Therefore, if someone calls us informing us of a price increase, we can confirm that no one reports something like this via call (our colleagues at Xataka Móvil have already done so and it causes the scammers to hang up). We can also be the ones who ask them for our personal data, turning the matter around. Since they will not have them, they will also hang.
In any case, the most preventive measure you can do is do not answer the call if you see that it is a special rate number or with a suspiciously long sequence of numbers, and block the number from your iPhone. And if you are not sure, you can always contact the operator through its official means and contrast what they have told you. And never, ever give out personal information over the phone.