Marie-Héléne Briens Ware leads the strategic program dedicated to the digital workplace at Orange Business Services. Its role is to support companies in the transformation of their environment and working methods.
Multi-faceted ways of working, how to deal with them?
Marie-Héléne Briens Ware highlights two major issues. The first is that companies often do not have the necessary skills internally to drive their digital transformation. This trend is confirmed by a survey conducted by the World Economic Forum, which shows that only 27% of small businesses and 29% of large companies believe they have the talents necessary for digital transformation.
At the same time, companies are faced with an accelerated change in working methods, towards increasingly hybrid models. Indeed, today, employees are no longer exclusively in the office. Businesses must adopt new tools and new ways of working.
Thus, to set up an optimal work environment for their employees, guaranteeing satisfaction and productivity, companies will have to take into account technological issues, but also human ones, such as health or pro-personal balance. The solutions deployed must in particular allow communication and collaboration between all employees, wherever they are, in real time, in a secure manner and with the right tools. At the heart of the expectations is the proper use of the data collected and analyzed. Thanks to this, we will be able to integrate, in this revolution of working methods, performance monitoring or even the simplification of flows and tools.
Offer personalized and secure technological responses
Orange Business Service intervenes in a unique way on the issue of the digital work environment thanks to its dual expertise as an operator-integrator. The world’s leading voice and data network, the operator can interconnect its customers in 220 countries and territories. In addition, on the service integrator side, there are active partnerships with more than 50 industrial partners as well as in-depth knowledge of local and regulatory specificities.
Finally, Orange Business Services plays an important role in advising its customers. Not all businesses have the same needs or goals. It is therefore necessary to gather all the information to make the right choices, from the outset, and to put in place the most suitable solutions for everyone. After deployment, users must be supported to enable them to appropriate and use the tools effectively.
As one of the recognized leaders in the field of cloud, connectivity and cyberdefense, Orange Business Services provides its customers with a wide range of own solutions or solutions developed with partners. This allows it to offer complete solutions (physical equipment, collaborative suites and professional applications), secure and adapted to the needs of each client.
Data, pillars of the digital transition of companies