Since a customer could after her purchase at Aldi literally can’t believe your eyes.
She then immediately confronted her on Facebook Aldi and got an answer to it.
Aldi: Customer shocked when she opens the product at home
The shopping is done, everything is packed and at home you want to try out the products you have bought. But a woman did not expect this sight.
That is Aldi:
- Aldi Nord and Aldi Süd are two separate groups of companies in Essen and Mülheim
- Aldi stands for Albrecht-Discount: In 1913, Karl Albrecht set up his own bread shop in Essen
- In 1962, the family business was converted into a pure discounter and got its current name “Aldi”.
- The separation into north and south took place in 1961
- Aldi is now one of the ten largest retail groups in the world
- All worldwide branches are assigned to the two companies based in the cities of the Ruhr area
“Recently bought a pack of shortbread and when I opened the box I couldn’t believe my eyes. The weight of the biscuits is correct, but the customer is being misled,” she wrote angrily on Aldi’s Facebook page.
She also posted a photo of the product. In fact, the packaging is only filled with half of the biscuits. “Twice as many biscuits could easily have fit into this deceptive packaging,” the woman continues.
Aldi: Company responds to customer complaints
She ends her post with: “Too bad, Aldi. So much plastic waste for so few biscuits.” And with her complaint she seems to have achieved something. Because the company reports under your contribution.
An Aldi worker explained that “wherever possible we reduce packaging waste and choose recyclable materials. However, to a certain extent, packaging is unavoidable for hygienic and transport reasons.”
More news about Aldi and Co.:
Aldi, Lidl and Co.: With three golden rules you save a lot of money when shopping
Lidl and Aldi: Customers are once again standing in front of empty shelves – that’s really behind it
Edeka: Electric shock for the branch manager – “Then everything rots away”
As a result, it may also be possible that there are uniform sizes of the packaging due to the manufacturer’s packaging system. The woman’s feedback was passed on to colleagues, according to Aldi. But will the customer be happy with this answer?