2021 was the year of the massive vaccination campaigns against COVID-19, of Rauw Alejandro’s high and of a historic movement for the technology industry: Apple, traditional guarantor of anti-repairability and welded components so as not to be able to replace even one sad NAND, announced a parts delivery program to be able to repair your devices ourselves, with original components and without losing the warranty.
This announcement was followed by that of Microsoft with something similar for the Surface and another from Samsung in the same line. Due to strategic conviction or because regulators are breathing down their necks, in a few months three large technology companies have committed to facilitating repairs of their devices at the domestic level. And if Apple already put the bell on the cat, now it is Samsung that has turned its promise into reality. Your name, Samsung Self Repair.
Same prices as suppliers and for now only in the US
Like so many other releases, initially only available in the United States. That is the main nuance. In fact, the company has announced this launch on its corporate blog for this region. Owners of Galaxy S20, Galaxy S21, and Galaxy Tab S7+ devices can start ordering parts to repair their devices themselves starting today, August 2. That is the second nuance: the catalog is initially small, as was Apple’s.
In addition to geographical availability, the model catalog is also very small initially
iFixit, initially announced as a collaborating company, also becomes the official point of sale for the parts as well as an official forum, together with Samsung 837, the brand’s experiential store in New York, and other points of sale and technical service distributed for the country.
The prices, an important nuance, are maintained with respect to those that Samsung charges its repair providers. Namely, an individual who wants parts to fix his S20 will pay the same for them as what a technical service would pay from a third party authorized by the brand.
Interestingly, this news comes a few days after another in which Samsung has improved repairs in another direction, those that a technical service does: it introduced “repair mode” so that we can hide photos and other personal information when we deliver a phone in one of these establishments, and thus avoid the occasional unpleasant case.
It is to be hoped that in the coming months we will see news about more models from the Galaxy catalog with parts available for purchase, and above all, more countries from which they can be purchased. Apple, to give the example of someone who is already in this activity, is taking very slow steps to expand its catalog and its geographical availability.