Here are five of the most common Netflix error codes, what each one means, and what you can do to fix the problem right away.

Netflix is ​​a great streaming service with loads of content to watch on all sorts of different devices, despite the big issues it’s currently having and how closely we follow it.

However, sometimes, you will come across Netflix error codes that can play tricks on you and leave you without seeing that series or movie that you wanted to see so much.

And it is a very real annoyance that an error appears at this time. So what are the most common Netflix error codes and how can you fix them? We show you 5 of them that are very common and some tricks that could help you get out of trouble. We also leave you a link to the source page where you can consult many more.

1. Error code 11800

You will see this error code on Netflix when there is aNo problem playing the content you want to watch on a mobile device. Typically, the error code will be accompanied by one of these two messages:

“There was a problem playing this item. Please try again later or select another item. Go to for more information” either “Unable to play title. Please try again later“.

This indicates that the information on your device is out of date or corrupted and needs to be updated. Normally and to emphasize (although it does not always have to be this way) that you’ll see this error on an Apple device like an iPhone, iPad, or Apple TV.

The easiest way to fix it is to restart the device. This should erase any old data used by the Netflix app and allow you to reload the content. If this doesn’t work, update the Netflix app through the App Store.

2. Error code M7111-1331

This is an error that appears when you access Netflix from a browser, especially from Google Chrome.

We can see that it tells us that you are using a link to a page that no longer exists. The solution here is to access the official Netflix website, we leave it here linked.

On the other hand, this could be caused by an incompatibility issue with one of your browser extensions. Try to disable them from the browser to try to solve it. On many occasions we have so many that not even Netflix allows us to reproduce what we want to see.

3. Error code F7111-5059

This error occurs if you try access Netflix from a browser while using a Virtual Private Network (VPN) or proxy.

As Netflix only has the rights to show some content in certain countries, it restricts users from accessing content from outside their home country.

This is annoying if you’re using a VPN or proxy for security reasons instead of trying to change your region as you can’t connect securely to the Netflix website. Instead, you have to disconnect your VPN or proxy and then refresh the page.

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4. Error AVF:11800;OS:42800;

Using the Netflix app, you can download episodes or movies to your device to watch them when you don’t have internet access. However, sometimes when doing this, you may receive this error message: “This title can no longer be viewed offline. (AVF:11800;OS:42800;).”

This means that the downloaded file is probably corrupted. Unfortunately, there is no way to fix this if you don’t have an internet connection, as you have to re-download the file. The reason why this message sometimes pops up is also unknown.

However, if you have Internet access, you can easily fix this error, you know. Go to downloads and go through the same process again and you should be able to watch it without any errors.

5. “Unexpected Mistake”

One of the most common errors you may see when using Netflix in a web browser is a message that says: “Unexpected error has ocurred. Please reload the page and try again.”

To fix it, it’s as simple as do what it suggests: Refresh the page and try again. If that doesn’t work, try clearing your browser’s cache and history, or restarting your computer, as a last resort. This should be enough for everything to return to normal and you can enjoy your episode or movie.


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Tarun Kumar

Tarun Kumar has worked in the News sector for 05 years and is currently the Owner and Editor of Then24. He reside in Delhi, India with his Family.

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