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Stage includes people born or companies founded between 1968 and 1983; in all, R$ 4 billion must be redeemed at the end of the first phase

WILTON JUNIOR/ESTADÃO CONTENTValues ​​must be consulted on the Central Bank website

O Central Bank (BC) released this Monday, 14, the request for withdrawal of values ​​forgotten in financial institutions for people born between 1968 and 1983. The measure also applies to companies founded in the same period. The request must be made through the website Amounts Receivable. The requirements for people born and companies created before 1968 were released last week. The first phase of the process encompasses R$ 4 billion in forgotten values, divided into 28 million beneficiaries (26 million people and 2 million companies). This stage includes amounts from current accounts or savings accounts closed and not withdrawn, undue collection of fees or credit obligations provided for in a term of commitment signed with the BC, capital quotas and apportionment of net surpluses of members of credit unions or groups of extinct consortiums. The consultation for the second stage will be opened on May 2, also through the Central Bank platform.

The consultation of values ​​was opened on February 13. The platform informed the date and time that users should return to schedule the withdrawal of amounts. The process for this second stage ends on Friday, the 18th. Anyone who does not meet the deadline can participate in the repechage, on Saturday, between 4 am and 12 am. Anyone who does not attend in this period, can do the process again from March 28. Payments will be made by Pix. Financial institutions have 12 days to deposit the amount after the request. Check out the process below to request the value:

before scheduling

Step 1: If you haven’t logged in yet, make your free registration on the website or through the App. A silver or gold level registration is required to consult and request resources on the scheduled date and period or in the recap;

Step 2: Return to the site on the date and period informed and use your login to access the systemconsult and request the redemption of the existing balance;

Step 3: If you miss your redemption date and period, access on Saturday of the recap from 4:00 to 24:00, according to the calendar;

Step 4: If you also miss your recap Saturday, access the site from 03/28/2022 and use your login to access the systemconsult and request the redemption of the existing balance.

Calendar for consultation and redemption of forgotten values

Date of birth (person) or creation (company) Scheduling period (consultation and redemption) Repechage date (for those who miss the scheduled date)
before 1968 7 to 11/3 3/12
Between 1968 and 1983 14 to 18/3 3/19
after 1983 3/21 to 3/25 3/26

after scheduling

Step 1: access the website Amounts Receivable on the date and period previously informed. If he still doesn’t know your date and period, he should visit the same website for verification.

Step 2: Log in with your account (silver or gold level). If the user does not yet have an account at this level, he/she must register or increase the level (if his/her account is bronze) on the website or application. The citizen should not leave this movement until the day of the rescue.

Step 3: Read and accept the Disclaimer

Step 4: Consult:
a) the amount receivable;
b) the institution that must return the amount;
c) the origin (type) of the amount receivable; and
d) additional information, when applicable.

Step 5: Click on the option that the system indicates:

“Order here” means that the institution offers a refund via Pix within 12 business days:
select one of the Pix keys and enter personal data;
keep the protocol number, if you need to contact the institution.

“Request via institution” means that the institution does not offer a refund by Pix within a period of up to 12 working days: contact the telephone or e-mail provided to arrange with the institution how to return the amount.


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