The new one wave of cases from coronavirus It surprised everyone, several tourists had to suspend their vacations and hotel workers had to isolate themselves due to massive infections. In that framework, Argentinian airlines canceled seven flights in the last few hours due to lack of staff. Given this, the question arises as to where claim by flight cancellation Y suspension of stays in the middle of the tourism in Argentina.
Santiago Aramburu, a lawyer specialized in tourism, stated that “it is something that is happening a lot these days with the levels of infections that we are seeing. People who have already hired for the summer and have to isolate themselves because they tested positive or it is close contact ”. In those situations, he raised what to do when faced with canceled flights or the need to suspend tourist packages.
When there is a suspension it is essential to go to the person who offered and sold the travel package. Thus, it is the travel agent who should give an answer. “The service is provided by an airline or a tourist provider, but you have to go to the person who paid because that’s the one who should give you an answer. Whether it is virtual or not, it doesn’t matter ”, explained the lawyer.
In Argentina there are no specific regulations on the payment of reserves, but everything is left to the will of the parties. “Also for the service provider, if you notify him 24 hours in advance that he is not going to make the trip, it is difficult for him to make that room or apartment available again,” characterized the current context.
What to do when there are restrictions on destinations The restrictions on destinations changed from week to week. There are three alternatives and there is a law that contemplates it: return of the money, reprogramming without cost or the issuance of a Boucher so that users can use it whenever they want. “The important thing that the Boucher is equivalent to the dollar value that he paid at that time, due to the devaluation of the price,” he concluded.