Dunkin Donuts sued by woman claiming she was burned by 'boiling' hot coffee

A Dunkin Donuts store in the northeastern United States is currently being sued by a woman who claims she was burned while “burning” hot coffee from the restaurant chain. Massachusetts resident Angela Barbosa filed a lawsuit in Plymouth Superior Court in early October, according to CBS News. She is suing the local owner of the Brockton Dunkin ‘Donuts, as well as two of her employees who she says laughed at her injuries.

According to Barbosa, she visited the store in June 2020, riding in the passenger seat of her sister’s car as they pulled into the drive-thru lane and ordered three hot coffees. She alleges that when an employee handed the drinks to her sister, the cups were not firmly placed in the storage tray. Barbosa claims that because of this, the drinks spilled from the cup and spilled on her, burning her legs and buttocks. “Screaming in pain, the complainant was forced to rip off her leggings in the parking lot, exposing herself to Dunkin ‘Donuts employees,” part of the trial said. “Seeing this, the employees were pointing fingers, laughing and making fun of the complainant. “

The lawsuit says the spill left Barbosa with very serious burns and nerve damage. He also claims that she must have lived with permanent scars from the incident. Barbose is suing the defendants for negligence and emotional distress. “The actions of the defendants were extreme and outrageous, beyond all possible limits of decency and utterly intolerable in a civilized community,” the trial says.

According to CBS Boston, the Dunkin store where the spill occurred is owned by Cadete Enterprises, a company based in Pembroke, Massachusetts. On its website, Cadete also provides links to brands other than Dunkin ‘, such as Anytime Fitness and Meineke Car Care Centers. Cadete claims to be “committed to providing the highest quality of products and services to our customers throughout Massachusetts while maintaining the highest levels of standards,” according to its website.

The Barbosa case is somewhat similar to an infamous case that was brought against McDonald’s in the mid-1990s. A 79-year-old woman named Stella Liebeck spilled coffee on her lap after buying it at a McDonald’s restaurant in the Albuquerque area. The spill resulted in third degree burns which required serious medical attention. Lawyers for Liebeck argued that the temperature of McDonald’s coffee was way too high and therefore more likely to cause harm than coffee served in other restaurants. In the end, Liebeck won the case and settled an undisclosed compensation amount with McDonald’s.

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