After almost 24 hours fall, BBVA Mexico, formerly Bancomer, fully reestablished the service on cashiers and Applications in the country.
We recommend you: BBVA users report ATM and application failures
Through his Twitter account, the Bank announced to users:
“Our services are fully established.
We regret the delay in solving the problem and offer a sincere apology for the damage we caused.
We continue working to offer them the best service ”.
Important announcement! pic.twitter.com/OcyusTZ9dG
– BBVA Mexico (@BBVA_Mex) September 13, 2021
Users reported failures in ATMs and in the mobile application of BBVA Mexico.
They stated that they could not make payments or withdrawals and received notifications of operations that they did not carry out, as well as the denial of access to the verification of their account.
Even the failures in the services of this bank affect payments made with cards from the banking institution.
With information from Noticieros Televisa