Google: Couple writes a review – suddenly they are supposed to pay a fine of 100,000 euros
A life without Google? Unimaginable for many people. Where can you get the most delicious food? Which park is the most beautiful? Many people rarely decide for or against something without first knowing the respective Google– Read reviews.
Quality Google-Reviews are therefore pretty important for a company. As reported by the “businessinsider” portal, a couple should go for a bad Google– Assessment may now pay a fine.
Google: Married couple experienced bitter disappointment
Anyone who has been disappointed with a product or service can really let off steam on Google. A couple from Washington had the same plan after the service of a roofing company pissed them off.
This is Google:
- An internet search engine and the most visited website in the world
- Has been online since September 15, 1997
- Google LLC is an American technology company active in the areas of hardware and software development
- The company was founded on September 4th, 1998
- The company is based in Mountain View, California
- Around two billion search queries are answered every year
Originally, Autumn and Adam just wanted to call the roofing company’s office to discuss how quickly the company could fix a leak in the attic. But the company’s receptionist refused to give the couple any information. She is said to have been quite unfriendly and even just hung up at the end.
In a Google review of the roofing company, the couple gave free rein to their frustration with the receptionist. But instead of approaching the dissatisfied customers, the company reacted to the criticism with little understanding.
+++ Euro: Do you have this 2 Euro coin in your wallet? Wrong coinage is incredibly valuable +++
Google: Couple does not want to delete rating – it should pay for it now
The roofing company didn’t like the bad rating on Google at all. She therefore asked the couple to delete the review.
But when Autumn and Adam didn’t see it at all, there was suddenly a heavy complaint for the two of them.
According to “businessinsider”, the couple are said to have been accused of defamation and sued for a whopping $ 112,000 (the equivalent of around 100,000 euros).
+++ Google sounds the alarm! Security gap in Chrome – two billion users affected +++
According to the roofing company, the Google rating is considered improper and would deliberately damage the company. Now companies and customers will probably meet again in court. (mkx)