The mess due to the lack of doses of Pfizer in Madrid: "I've been waiting for 33 days and I still don't have an appointment"

“Have passed 33 days since they gave me the first dose of Pfizer and I still don’t have an appointment for the second one. ” Elena, a 45-year-old from Madrid, no longer knows what else she can do to close the appointment of her second coronavirus vaccine.

Three days after the first dose was inoculated on June 16 at the Getafe Hospital (Madrid), received notification of the second for July 13, after 27 days had elapsed. However, that day he could not come and asked for a change. Five weeks after the first puncture, he is still waiting for a new date. “They told me they would contact me right away and it has been 20 days since then. I have called more than 10 times to the Ministry of Health, to the helpline and I have filed claims with the Hospital; But everyone’s answer is the same, they take your data, but they can’t give you an appointment, “criticizes this citizen, in conversation with EL ESPAÑOL.

Like Elena, there are many people from Madrid who are having problems in recent weeks to receive the last dose of the vaccine. Without going any further, this weekend, dozens of people showed up at the October 12 Hospital asking for the second dose of Pfizer, once the 21 days had been fulfilled and they had not been cited.

At the hospital, the health workers informed them that they could not administer the vaccine without a previous appointment and warned them that it could take up to 42 days. Which made the situation even more tense at the entrance to the hospital. Two days after that, however, it was the Minister of Health himself, Enrique Ruiz Escudero placeholder image, who has pointed out “that the second dose of the Pfizer vaccine could be delayed up to 42 days.” The reason, according to him, would be for “the environment of vaccine shortage”, because in the month of July they have received half the doses than the previous month.

In this sense, the head of Health has asked for patience from Madrilenians who pass the 21st and has recalled that, although the period of time is longer, it is within what is approved by the European Medicines Agency (EMA). Last Friday, the counselor assured that the only thing that had been paralyzed was the first dose of Pfizer, of which the planned doses were being saved for all the people who would receive the first until July 24. “For all those people there is a second dose. For all,” he guaranteed then.

“Yes I know, I’m going to Miami”

The statements of Ruiz Escudero, however, have not convinced those affected by the delay too much, who demand to receive the second dose as soon as possible. “42 days? Look, if they tell me that before, I’m going to Miami to put it on, “he also criticizes. Nuria on their social networks.

Ester, 47, was one of the Madrilenians who appeared last Saturday at the hospital. “I was due for the second dose last Friday, but I did not have the message. I called the phone a few days before asking for the appointment and they told me that there was a delay in the messages. So I showed up on October 12 and did not they wanted to attend, they told me that they had the right doses and that they could call me up to 40 days later, “denounces this citizen.

The last thing she has been told is that she will be vaccinated the week of July 28, but the message has not been generated. “There is a lot of trouble because there are people who are being summoned on time and others are not. And in some hospitals they give appointments with time, and in others on the contrary,” criticizes Ester.

On the other hand, despite the fact that the lack of vaccines is a fact, as confirmed by the counselor himself; the truth is that the application that notifies the second doses in the CAM through an SMS is not working normally. As some users have explained, the appointment is recorded, but not sent to the patient’s mobile phone. To try to solve the problem, the Community of Madrid has set up an information telephone number (900 102 112).

“I called that number last Thursday because Friday was 21 days old and I did not have the message. It turns out that the appointment was registered in the system for Saturday, but they had not sent the SMS. Call the phone,” said a user on your social network. Faced with this problem, in fact, there are many Madrilenian health workers who already warn those recently vaccinated in Madrid that if they do not receive the message between one day and another, they should contact the Madrid Community telephone number.


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