After the breakdown of emergency numbers, Orange’s investigation confirms a "software bug"

Following the breakdown of emergency numbers, Orange’s internal investigation confirmed the thesis of a “software bug” (illustrative photo taken in April 2015 in Paris).

EMERGENCY NUMBERS BREAKDOWN – Orange’s internal investigation confirms that a software “bug” was the cause of the national emergency numbers outage last week, during which at least five deaths occurred, announced the operator this Friday, June 11.

According to the findings of the investigation, 11,800 calls, or 11% of the total, were not routed during the blackout on June 2, between 4:45 p.m. and midnight. “This dysfunction is the consequence of a bug in the software of the ‘calls servers’”, that is to say the technical equipment which manages the interconnection between the IP network and the old analog network, indicated Orange in a statement.

More information to follow …

See also on the HuffPost: Darmanin denounces “unacceptable dysfunctions” and summons the boss of Orange

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