CHILDHOOD – The toll-free number for children in danger, “119-Allô Enfance en Danger”, is launching, this Monday, May 3, a chat for children and adolescents.
“Because calls from minors to 119 are still more and more numerous (15% in 2017, 18% in 2019 and 20% of callers in 2020) and because digital technology is taking more and more place in their lives”, the 119 wanted to offer this new exchange channel, indicates the Public Interest Group (GIP) Enfance en Danger in a press release.
The chat is accessible on the website www.allo119.gouv.fr (from a computer or a mobile tool: smartphone, tablet, etc.) and is open to minors and young adults under the age of 21 on Mondays, Tuesdays, Thursdays and Fridays from 3 p.m. to 7 p.m. and Wednesdays from 1 p.m. to 7 p.m.
A team of listeners from 119, child protection professionals, will respond to requests in writing.
A child killed every five days in France
The exchanges take place “within the framework of the department’s legal missions: prevention mission (listening, advice, guidance, etc.) and the mission of transmitting worrying information to the units for collecting worrying information (Crip) in the departments. Confidentiality is guaranteed and at any time the young chatter can ‘leave the conversation urgently’ ”, according to the press release.
119, a free and confidential number, was launched in 1990 to help prevent the ill-treatment of minors.
In support of the 24-hour telephone line, other methods of questioning are already available on the “Need help?” Page. site, including a platform for deaf and hard of hearing people.
Each year in France, it is estimated that a child dies every five days as a result of family violence and some 52,000 minors are subjected to violence, mistreatment or abandonment.
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